M-Live distributes its products through a network of DEALERS.
We have developed commercial relationships with hundreds of sale points where end customers can purchase our products, request information and access our Technical Support services.
M-Live is the only company that provides Hardware Software products specialized in the management of Backing Tracks in any format for both musicians on Stage and for home use.
We stand out for the ability to provide both Hardware and Application devices and musical content. These are produced by our Recording Studios and subsequently distributed through the Song Service platform (www.songservice.it).
We are able to deliver our products in a few days thanks to the Just in Time production management. Our sales network is very short because we want to guarantee the end customer the best price, while maintaining a high level of pre-sales and post-sales services.
Our Technical Staff is able to provide appropriate information both for what concerns the use of our products, but also for any problems that may arise.
Technical support is one of the aspects to which we devote most attention. We are able to provide technical support directly from our headquarters in Italy. Our service center can fix broken products in a few days, and the average delivery time for a repair or replacement is below the industry average.